Returns & Exchanges

At Outside Store Singapore, we want you to be completely satisfied with your lifestyle and fashion gear. If your purchase isn't quite right, you can return or exchange eligible items within 14 days of receipt.

Return Process

• 1.
  Check Eligibility

  Ensure items are in original condition, unworn, unwashed, and with all original tags and packaging intact.

• 2.
  Submit a Request

  Contact our customer service team via email with your order number and reason for return to receive an authorization code.

• 3.
  Pack and Ship

  Securely pack your items and send them back to our Singapore warehouse using a trackable shipping service of your choice.

• 4.
  Processing and Refund

  Once received and inspected, we will process your refund to the original payment method or issue store credit within 7-10 business days.